Job ID: 2404237

Location: REMOTE WORK, VA, US

Date Posted: 2024-03-20

Category: Procurement

Subcategory: Procurement

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Secret

Potential for Remote Work: No

Description

SAIC is looking for an Outreach Manager supporting our exciting TCloud Program. This individual will be an integral part of the growth within this program.

• Lead the outreach team to be the front face of the TCloud program, providing education, contractual outreach services, and build relationships with potential customers.
• Work independently and with business development to identify opportunities to increase the TCloud services being provided to Dept. of Treasury.
• Understand and be able to discuss Cloud technologies offered by TCloud and work with Solution Architects to collect potential customer needs and data and oversee the creation of high-level ROM proposals to migrate and support the customers technology needs into TCloud.
• Collaborate with stakeholders to devise and support customer engagement strategies.
• Leverage data to identify opportunities to improve offerings and customer relations.
• Lead interactions to understand and empathize with customer needs and business objectives to help solve their business problems.
• Leverage multi-Cloud technical expertise to educate and recommend solutions that deliver the most value.
• Manage and communicate the value proposition of cloud service offerings through a variety of delivery channels, including webinars, one on one engagements, videos, and web content.
• Provide oversight toward the evaluation and insurance of customer readiness.
• Establish realistic expectations to support development of mutual trust.
• Provide input, document requirements, and direct/support the design and delivery of training programs.
• Monitor and improve the tracking of success metrics.
• Define and direct communications and outreach efforts, including the development, delivery, and management of key communications.
• Maintain technical competency with the evolving multi-cloud landscape, and how they best address customer use cases.

Qualifications

• 10 years of proven experience with client relationship management (CRM) practices for large organizations, preferably Federal Government.
• Ability to manage a high pace team with growth responsibilities
• Knowledge and experience with the value proposition of commercial cloud services, cloud migrations, and business transformation.
• Strong (written and verbal) communication and interpersonal skills to engage and motivate stakeholders at all levels.
• Ability to clearly articulate and tailor messages to a variety of audiences.
• Strong analytical and problem-solving skills.
• Ability to proactively identify potential roadblocks and develop strategies and solutions to overcome them.
• Aptitude for fostering positive relationships.
• Experience in data analysis is preferred.
• Multiple cloud practitioner business certification for multiple commercial CSPs is preferred.
• ITIL foundations (V3/V4) preferred.
• Must be able to obtain Secret Clearance.

Target salary range: $175,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.